The concept of cyber resilience unites business continuity, information systems security, and organizational resilience. Simply put, it measures the ability to achieve desired results despite facing challenging cyber events like natural disasters, cyberattacks, or economic downturns. The level of information security proficiency and resilience directly correlates to an organization’s ability to maintain seamless business operations with minimal downtime.
In this article, you will read about:
The Importance of a Cyber Resilience Strategy
Understanding Cyber Resilience through the ITIL Service Lifecycle
Key Elements of Cyber Resilience for Businesses
The Importance of a Cyber Resilience Strategy
How cyber resilience benefits business?
Some Ways to Improve Your Organization’s Cybersecurity Preparedness
How Rainbow Secure can help?
Having a cyber resilience strategy is critical for business continuity. Not only does it improve an enterprise’s security posture and decrease the risk of exposure to its critical infrastructure, but it also offers other benefits. Cyber resilience can help mitigate financial loss and reduce reputational harm. Additionally, obtaining cyber resilience certification can foster trust with clients and customers. A cyber-resilient company can also enhance its value proposition by creating a competitive edge through effective and efficient operations.
- Mitigating Financial Loss
Financial loss can lead to a lack of confidence from stakeholders such as shareholders, investors, employees, and customers. According to the 2020 Cyber Resilient Organization Report by IBM Security™, over 50% of organizations experienced a cybersecurity incident that significantly disrupted information technology (IT) and business processes. The average cost of a data breach is $4.35 million, according to Ponemon’s 2022 Cost of a Breach Study.
- Gaining Customer Trust and Business
To attract customers and gain their business, some organizations comply with international management standards, such as ISO/IEC 27001 provided by the International Organization for Standardization. This standard provides conditions for an information security management system (ISMS) to manage asset security, including employee details, financial information, intellectual property, or third-party entrusted information. In the US, companies may seek certification with the Payment Card Industry Data Security Standard (PCI-DSS), which is a requirement for processing payments such as credit cards. There are other compliance requirements as per the nature of industry.
- Increasing Competitive Advantage
Organizations with cyber resilience have a competitive edge over those without it. Companies that follow best practices, such as the Information Technology Infrastructure Library (ITIL), create effective operations. Similarly, developing a cyber resilience management system also enhances an organization’s value proposition and creates value for customers.
Understanding Cyber Resilience through the ITIL Service Lifecycle
Cyber resilience can be broken down into a lifecycle consisting of five stages, based on the ITIL service lifecycle. These stages are:
- Strategy
- Design
- Transition
- Operation
- Improvement
- Cyber Resilience Strategy
The strategy stage identifies critical assets, such as information, systems, and services that are most important to the organization and its stakeholders. It also involves identifying vulnerabilities and the risks that these assets face.
- Cyber Resilience Design
During the design stage, the appropriate and proportionate controls, procedures, and training are selected to prevent harm to critical assets. This stage also identifies who has the authority to make decisions and take action.
- Cyber Resilience Transition
The transition stage tests controls and refines incident detection to identify when critical assets are under stress from internal, external, intentional, or accidental action.
- Cyber Resilience Operation
In the operation stage, cyber events and incidents are detected, managed, and controlled. Continual control testing is done to ensure effectiveness, efficiency, and consistency.
- Cyber Resilience Evolution
The evolution stage continually protects an ever-changing environment. Organizations must learn from their experiences and modify their procedures, training, design, and strategy to recover from incidents.
Key Elements of Cyber Resilience for Businesses
To ensure your business is cyber-resilient, it’s important to consider the following components:
- Cyber Security: Methods to prevent, detect, and respond to cyber-attacks using tools like antivirus software, firewalls, and employee training.
- Risk Assessment: Regularly identifying potential cyber risks and developing a plan to mitigate them.
- Security Management: Establishing and monitoring security policies and practices, including strong password protection for user accounts and cyber security awareness training for staff.
- Incident Response: Creating a plan that outlines procedures for assessing and addressing security incidents, including who to contact, how to contain the incident, and how to communicate with affected parties.
- Business Continuity: Establishing a plan to ensure business operations can continue during cyber-attacks or other disruptions. This includes implementing backup systems and communication protocols to manage disruptions.
How cyber resilience benefits business?
Here are some ways whereby having cyber resilience can benefit businesses:
- Safeguarding Against Cyber Attacks
When businesses implement effective cyber resilience measures, they can protect themselves against data breaches, malware attacks, and other malicious activities. Cyber resilience enables faster detection and response to threats, reducing the risk of attackers accessing sensitive information. It also helps businesses to quickly and effectively detect and address data breaches.
2. Ensuring Business Continuity
Businesses need to maintain operations following a cyber- attack. Cyber resilience helps ensure that crucial services remain functional during any disruption, reducing downtime and keeping the business operational.
3. Building Customer Confidence and Trust
Customers want to be confident that their data is secure and that they can trust the companies they interact with. Cyber resilience can help build trust and confidence by safeguarding customers’ data and assuring them that their information is secure. This can foster increased customer loyalty over time.
Some Ways to Improve Your Organization’s Cybersecurity Preparedness
Assessing your organization’s cybersecurity readiness can be a daunting task. A Ponemon survey revealed that almost half of all organizations have not assessed their incident response teams’ readiness. Rather than addressing one issue at a time, which can be unsustainable, organizations should adopt a multi-pronged approach that both reduces their attack surface and strengthens their cyber defenses. This means taking proactive measures and services to minimize the likelihood of a cyber- attack.
To achieve better cybersecurity preparedness, consider the following:
- Test Your Defenses: Cyber-criminals are always testing your defenses, so you should also test them. These proactive measures include tabletop exercises, red team and penetration test exercises, threat intelligence to gather information on threats and vulnerabilities, and regular employee training.
- Test Your Incident Response Team: Having an incident response and digital forensics team to help manage and implement your company’s cybersecurity strategy is invaluable. This team will contain, investigate, respond, and report cybersecurity incidents. Assessing your incident response team’s capabilities is critical to identify gaps or weaknesses and improve its response and overall readiness. Key areas to assess include incident detection and identification, containment and eradication, recovery and restoration, and post-incident analysis and reporting. Breaches at organizations with incident response teams that regularly test their plan saw $2.66m in savings compared to those without IR teams or testing of the IR plan.
- Obtain Cyber Insurance: Cyber insurance is not just a reactive measure. Obtaining it in advance is a proactive measure that can provide financial resources to cover legal fees, data recovery, and other breach-related expenses. Cyber insurance can also connect policyholders with service providers who guide them through the incident and recovery process.
- Secure Your Environment: Knowing that your organization is prepared for a cyber incident can help you sleep better at night. With the right plan in place, you can take immediate action, prevent future loss, and quickly recover critical data.
- Embrace the vulnerability of hybrid work and build resilience : Partnering with cloud experts can help organizations navigate common administrator errors, such as misconfiguration and inconsistent implementation of security policies.
- Limit the impact of ransomware attacks: Organizations can limit the damage of ransomware attacks by forcing attackers to work harder to gain access to multiple business-critical systems. Zero-trust principles like least-privilege access are especially effective at preventing attacks from traveling across networks and discovering valuable data, as well as addressing human-operated ransomware.
- Elevate cybersecurity into a strategic business function: A strong security posture should focus on building awareness of the threat landscape and establishing resilience, not on preventing individual attacks. CISOs agree: 98% of survey respondents who reported feeling extremely vulnerable to attack were implementing zero trust, and 78% already had a comprehensive zero-trust strategy in place.
- Maximize your existing resources: Organizations can advance their cybersecurity maturity by ensuring the comprehensive implementation of security tools. Building on a strong zero-trust foundation, organizations can optimize their existing security investments like endpoint detection and response, email security, identity and access management, cloud access security broker, and built-in threat protection tools.
- Implement security fundamentals: Basic security hygiene still protects against 98% of attacks, according to the Microsoft Digital Defense Report. Prioritizing foundational cyber best practices is key, including enabling multifactor authentication (MFA), applying least privilege access, updating software, installing anti-malware, and protecting data.
- Employee engagement: To safeguard your organisation’s data, it is critical that every employee understands the significance of cyber resilience and their role in protecting it. This involves developing a deeper understanding of identifying and responding to potential threats while following best practices for data security. Employers must provide incentives that encourage employees to embrace cybersecurity strategies. This could include making it part of their job responsibilities, offering rewards or bonuses for successful implementation of security measures, or providing feedback on their efforts. Regular reviews should also be conducted to ensure employees stay informed about new industry developments and continue to follow best practices. In essence, employee engagement is an integral part of any cyber resilience strategy.
In today’s world, cyber resilience is vital for safeguarding a company’s data and operations. By implementing a secure and resilient system, businesses can anticipate potential threats and rebound quickly from cyber-attacks.
The advantages of cyber resilience are substantial and provide peace of mind for businesses knowing they are well-protected. As the digital landscape continues to evolve, the need for cyber resilience will only increase.
How can Rainbow Secure help?
Right amount of data and system access to right person or role at right time is the key to organizations being able to use digital tools and platforms to serve the customer base and stay compliant.
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